Prescription for Burnout

CHAPTER 13: MODULE 6 - IMPROVING PATIENT- CLINICIAN RELATIONSHIPS

Iris Mushin

Effective communication is essential to building good relationships between clinicians and patients, and leads to better patient care, while lack of communication or miscommunication can compromise patient safety. Ineffective patient-clinician communication is one of the leading causes of medical errors.

SUMMARY: Module 6 explores common communication barriers between patients and clinicians and provides specific suggestions and approaches for building a stronger relationship.

Author: Iris Mushin, M.Ed, MBA

Contributing Editor: Anoop Agrawal, MB